At iBalance Physiotherapy, Sports & Wellness Center, our most caring and very experienced registered physiotherapists, registered acupuncturists and registered massage therapists will provide the best services and care for you, your family and friends.

Our approach to rehabilitation is one-on-one and hands on. You will receive a detailed assessment and full treatment during the first visit so that we understand your concerns and get the healing process to start as soon as possible. A home exercises and self management program is always provided before you finish your first appointment so that you are in control of the pain and discomfort. Every follow up visit, our therapists will work with you to provide treatment, reassess your progress and make recommendations for your home management program. We treat you as a person, not just a condition or a injured body part.

You will feel the friendly, caring and professional atmosphere when you step into our brand new clinic. We are here during the day, in the evenings and on Saturdays to suit your busy life style.

To better serve our community, every Tuesday between 10:30am-12:30pm, our physiotherapist provides free services to low income seniors and children who do not have extended health insurance coverage.

No matter if you are injured or having chronic pains, we have successfully turned our clients from painful conditions to pain-free enthusiasts, through the following process:

Consultation and Assessment--> Diagnoses and Goal Setting --> Treatment and Education--> Recovery --> Balance.

Call us today at 613-979-8633 for a 15-minute free phone or in-person consultation with our health care professionals to assess how we can help you achieve greater physical balance and performance.


Our Team

Yao Yao    RPT    Registered Physiotherapist

Yao graduated from School of Medical Rehabilitation, University of Manitoba in 2006 with a bachelor's degree on physiotherapy.


  • 2006: The Physical Therapy Program Medal

  • The J.D. Adamson Medal and Prize in Physical Therapy

  • The Canadian Physiotherapy Association Award

  • 2003-2006 Dean’s honor list

  • 2005 The Community Therapy Services Inc. Award

  • 2004 UMSU Scholarship (for excellence in academic achievement at the University of Manitoba)

  • 2003 University Scholarship Sponsored by the Provincial Council Ladies' Auxiliary to the Royal Canadian Legion

Post Graduate Training & Certifications:

  • Acupuncture Certification by AFCI

  • Level 2 Orthopaedic Manual and Manipulative Physiotherapy Courses

  • Low Intensity Laser Therapy comprehensive technical & clinical program

  • Advanced Laser Therapy Training Low Back Pain

  • Ontario ADP Authorizer for mobility aids

  • Biomedical Dry Needling Certification

  • Advanced Acupuncture for Orthopedic Conditions AA3 by AFCI

  • Dr. Gokavi Transverse Technique in Dry Needling


Sonia Gingras RPT Registered Physiotherapist

Sonia is a licenced physiotherapist graduated from University of Ottawa with great distinction (Magna Cum Laude) in 1998 with a Bachelor of Science in Physiotherapy. She is counting over 20 years of clinical experience in orthopaedics in private practice, both in Quebec and in Ontario. She has interest for orthopaedics injuries and impairments of all kind, including the temporomandibular joint (TMJ). She also worked with a significant number of military clients and law enforcement officers who have particular needs and goals to maintain and enhance their operational readiness.

During her extensive career, Sonia accumulated diverse postgraduate courses in orthopaedics and in manual therapy and she is always eager to improve her knowledge and expertise through professional development.

Sonia is a professional, dynamic, conscientious and caring physiotherapist. She offers a compassionate approach to patient rehabilitation, focusing on high-quality care and service. She builds a strong professional relationship with patients of all ages through patient-first and empathetic care. She believes in team work, with the patient behind at the center of his own rehabilitation.

Sonia is fully bilingual and can provide care in both French and English.

 Post Graduate Courses and certification:

  • Introduction to Cancer Rehabilitation (2016)

  • Dynamic Dysfunction of the Shoulder (2010)

  • Neuro-proprioceptive Taping Level 1 and 2  (2007, 2009)

  • Mobilisation of the Nervous System – David Butler and the NOI team (2008)

  • Mulligan Concept to Manual Therapy - Upper and Lower Quadrant (2007, 2008)

  • New Trends in the Prevention of Running Injuries (2006)

  • Introduction to Temporomandibular Joint  (TMJ) Dysfunction

  • Level 3 Upper and Lower Quadrant of Orthopaedic Manual Therapy Syllabus Courses (2000 – 2005)

  • Diagnosis and Treatment of the Movement Impairment Syndromes – Shirley Sahrman (2002)

  • McKenzie Method of Mechanical Diagnosis and Therapy, Part A (1999)

Micheline Hall RPT Registered Physiotherapist

Micheline graduated from the University of Ottawa in 2014 with a Master of Health Sciences degree in Physiotherapy. Upon obtaining her diploma, she was also a recipient of the Canadian Physiotherapy Association Award, which is given to one student per university program per year, in recognition of their outstanding academic and clinical performance. Prior to this, she had completed her Bachelor of Social Work at the Université de Moncton in New Brunswick.

Micheline recently relocated to Ottawa after working as a physiotherapist in Newfoundland for almost two years. Prior to that she had been working as a physiotherapist in Ottawa in private clinics dealing with musculoskeletal injuries and specializing in neurological rehabilitation. She is a member of the Canadian Physiotherapy Association (CPA), the College of Physiotherapists of Ontario (CPO), and of the Newfoundland and Labrador College of Physiotherapists (NLCPT). In her spare time, Micheline enjoys working out at the gym, hiking, practicing yoga, and cooking. She is fluently bilingual in both official languages, and has a special interest in shoulder rehabilitation and dance-related injuries given her extensive experience in various dance styles. She looks forward to meeting you and using her active approach to help you develop your individualized physiotherapy program.

Matthew Liu R.Ac, RMT Registered Acupuncturist / Registered Massage Therapist

Matthew leaned traditional Chinese medicine (TCM) from a distinguished martial art master as his yang age in China. With this inheriting he refresh and expand his knowledge of TCM and Therapeutic Massage (TuiNa) through schooling in International Academy of Health Education in Ottawa and gained double diplomas in TCM Acupuncture Practitioner and Massage therapy. Matthew joined iBalance Physiotherapy in August 2015 to provide our clients with a comprehensive intervention in rehabilitation.

Massage Therapy

Matthew is able to work with a variety of conditions and perform a variety of treatment techniques. His proficiencies are including Swedish & deep tissue massage, hydrotherapy, Remedial ROM & stretching / strengthening, Shiatsu and Chinese therapeutic massage (TuiNa), Cupping and Moxibustion. His expertise is at treating neurological and muscular-skeletal disorders:

  • headaches,

  • Bell’s palsy,

  • neck and back pain,

  • frozen shoulder,

  • sports injuries,

  • sciatica,

  • osteoarthritis,

  • neuritis,

  • facial pain


Matthew also practices acupuncture therapy. He is proficient in the Classical acupuncture, Master Tung’s points and Dr. Tan balance method techniques. Acupuncture treatments consist of inserting thin, disposable needles into the skin to balance the flow of Qi and stimulate the body ability to heal. Acupuncture is used to treat many different diseases, disorders and pain conditions. Common ailments that respond well to acupuncture include:

  • tendinitis,

  • arthritis,

  • headaches,

  • acute/chronic pain,

  • chronic fatigue syndrome,

  • mental-emotional,

  • infertility,

  • respiratory disorders,

  • skin problems,

  • gynecology

  • digestive disorders

 Vanessa Guppy RMT  Registered Massage Therapist

Vanessa graduated from the massage therapy program with Advanced Diploma [September 2012- 2015] at Algonquin College. She is passionate about the therapeutic effects of massage therapy in terms of alleviating pain and stress. She believes that for optimal well being we must be nourished properly and take part in regular physical activity. Vanessa ensures quality treatments and expects clients to use the provided remedial exercises to achieve optimal functionality and lengthen the effects of a treatment. She provides friendly encouragement and is eager to welcome her new clients!

Expertise at neurological & muscular disorders:

Pregnancy, whiplash, MSK impairments: high resting muscle tension, tendinitis, muscle spasm, muscle inhibition/ activation, Bell’s Palsy, peripheral neuropathies, congestive heart failure, torticollis, scoliosis etc.


 Dr. Cecilia Zeng   R. TCMP, R. AC   Registered Acupuncturist and Traditional Chinese Medicine Practitioner

Dr. Zeng has over 26 years of experience in Tra­di­tional Chi­nese Med­i­cine (TCM) and Acupunc­ture. After grad­u­at­ing from Yun­nan Uni­ver­sity of TCM in China with a degree in Acupunc­ture and Her­bol­ogy, Dr. Zeng spent 10 years prac­ticing at the Xindu Hos­pi­tal in Sichuan, China. After com­ing to Canada, she estab­lished her own acupunc­ture and TCM clinic in Toronto in 2006. In 2014, Mrs Zeng moved to Ottawa to be with her family and joined iBalance Physiotherapy to serve our clients with the exten­sive clin­i­cal expe­ri­ence and expertise.

Acupunc­ture requires the under­stand­ing and mas­ter­ing of the many com­pli­cated the­o­ries of Tra­di­tional Chi­nese Med­i­cine to be able to diag­nose and treat a wide vari­ety of con­di­tions and ail­ments. Acupunc­ture is widely used for acute or chronic pain, migraine and ten­sion headaches, depres­sion and emo­tional dis­or­ders, diges­tive and men­strual con­cerns. Acupunc­ture is also effec­tive in aid­ing weight loss and is used in non-invasive cos­metic changes. The use of acupunc­ture is also used in achiev­ing opti­mal well­ness in indi­vid­u­als with­out any symp­toms but would like a boost in energy and vitality.

Dr. Zheng (Cecilia) Zeng is a Reg­is­tered Tra­di­tional Chi­nese Med­i­cine Prac­ti­tioner (TCMP) and a Reg­is­tered Acupunc­tur­ist (R. Ac.) in Ontario. She is also cur­rently a mem­ber of the Cana­dian Soci­ety of Chi­nese Med­i­cine and Acupunc­ture (CSCMA) and the Chi­nese Med­i­cine and Acupunc­ture Asso­ci­a­tion of Canada (CMAAC).